Clinical Quality

Measuring the success of efforts to improve the overall health of the Medicare Fee-for-Service patients we serve is the most critical component of Physicians Healthcare Collaborative's mission. Without the use of real and timely data, we could not provide to you, our patients, the information that you need to understand the impact we can have in working together toward a healthier population and improved healthcare delivery system. We will be measuring ourselves against standards set and utilized by hundreds of other ACOs around the country. This will allow us to not only report data back to you about us but also compare ourselves to other participating ACOs throughout the U.S.

For a full description of each of the items measured, you can review the Medicare web site's detailed report.

2019 Reporting Period - Physician's Healthcare Collaborative Quality Measure Results and Comparisons

For additional historical data, see our 2013, 2014, 2015, 2016, 2017, and 2018 results.

Measure Number	Measure Name	ACO Performance Rate	Mean Performance Rate (SSP ACOs)
ACO-1 ²	CAHPS: Getting Timely Care, Appointments, and Information	84.24	85.86
ACO-2 ²	CAHPS: How Well Your Providers Communicate	95.05	94.11
ACO-3 ²	CAHPS: Patients’ Rating of Provider	92.95	92.68
ACO-4 ²	CAHPS: Access to Specialists	82.85	81.54
ACO-5 ²	CAHPS: Health Promotion and Education	61.49	60.44
ACO-6 ²	CAHPS: Shared Decision Making	69.71	62.78
ACO-7 ²	CAHPS: Health Status/Functional Status	74.89	73.79
ACO-34 ²	CAHPS: Stewardship of Patient Resources	32.31	26.17
ACO-45 ²	CAHPS: Courteous and Helpful Office Staff	94.33	92.84
ACO-46 ²	CAHPS: Care Coordination	88.66	86.89
ACO-8 ¹	Risk Standardized, All Condition Readmission	15.11	14.86
ACO-38 ¹	All-Cause Unplanned Admissions for Patients with Multiple Chronic Conditions	50.64	58.15
ACO-43 ¹	Ambulatory Sensitive Condition Acute Composite (AHRQ* Prevention Quality Indicator (PQI #91))	1.57	1.87
ACO-13 ²	Falls: Screening for Future Fall Risk	96.64	84.04
ACO-14 ²	Preventive Care and Screening: Influenza Immunization	96.24	74.77
ACO-17 ²	Preventive Care and Screening: Tobacco Use: Screening and Cessation Intervention	96.49	78.04
ACO-18 ²	Preventive Care and Screening: Screening for Clinical Depression and Follow-up Plan	80.15	70.4
ACO-19 ²	Colorectal Cancer Screening	90.16	70.76
ACO-20 ²	Breast Cancer Screening	90.15	73.84
ACO-42 ²	Statin Therapy for the Prevention and Treatment of Cardiovascular Disease	91.94	82.17
ACO-40 ¹	Depression Remission at Twelve Months	30.77	15.58
ACO-27 ¹	Diabetes Mellitus: Hemoglobin A1c Poor Control	8.43	13.88
ACO-28 ²	Hypertension: Controlling High Blood Pressure	77.8	75.04

CAHPS = Consumer Assessment of Healthcare Providers and Systems
PQI = Prevention Quality Indicator

¹ The lower the percentage the better the performance.
² The higher the percentage the better the performance.